Payment Policy

We don’t require your payment when you place orders, we will contact you and advise you the payment terms after we receive your order.

After we receive your order, we will send you an artwork approval along with the pricing details and payment options. Once you have signed off the artwork approval and pricing details are confirmed by you, the non-member client will be requested to pay the full amount before we start production, for the members, the order will enter the production immediately after approval, the payment will be required before we dispatch final goods.

For those private individuals, we require full payment before commencing the order process.

We also have 30 days account for those people who have a good credit record and good payment history with us, any clients wish to have a 30 days account must fill out a credit application form, we will review and assess your application.

Payment Methods:

Electronic Payments: please send us with your remittance advice after you have made the online payment, the production only commence when we receive your remittance advice and confirmed the payment has been received in our bank account, the later payment will delay your production time.

Credit Card Payments: We accept Credit Card payments with a surcharge of 2% to offset bank merchant service fees, please note: we do not accept Amex or Dinners Cards.

Cheques: please make the cheque payable to idirectpromo, please note: the order production only commence when the Cheque has been cleared in our bank account.